Privacy Policy
Returns
- We accept returns within 14 days of the delivery date.
- Items must be:
- Unworn, unwashed, and unused
- In original condition
- With all original tags and packaging
- Items with signs of wear, damage, stains, or odors will not be accepted.
Non-Returnable Items
The following items are final sale and cannot be returned or refunded:
- Sale/discounted items
- Limited edition or custom/personalized items
- Underwear or intimate wear (if applicable)
Exchanges
- Exchanges are allowed only for size or color of the same item, if available.
- If the desired item is out of stock, we can issue store credit or process a refund (if eligible).
Refunds
- Once returned items are received and inspected, we will notify you of approval or rejection.
- Approved refunds will be issued to the original payment method.
- Refund processing time may vary depending on your bank (typically 3–7 business days).
Shipping Costs
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If you received a defective or wrong item, please contact us within 48 hours with photos.
We will replace or refund the item at no cost to you.
A. Personal Information (Provided by You):
- Name
- Email address
- Phone number
- Shipping & billing addresses
- Payment information (processed securely by our payment partners)
B. Automatically Collected Information:
- IP address
- Browser type & device information
- Pages viewed on our website
- Date & time of visit
We use this data to operate and improve our website and shopping experience.
How We Use Your Information
We use your information to:
- Process orders and payments
- Ship your purchases
- Provide customer support
- Send order updates and promotional emails (with your consent)
- Improve our products, website, and marketing
How We Protect Your Information
We use industry-standard security measures to protect your information.
Payment details are encrypted and handled through trusted third-party providers (e.g., Shopify, Stripe, PayPal, etc.).
We do not store credit card numbers.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
- Shipping carriers (to deliver your order)
- Payment processors (to process your payment)
- Marketing platforms (only if you opt in to receive updates)
All third-party partners are required to protect your data.
Cookies & Tracking
Our website uses cookies to:
- Remember items in your cart
- Keep you logged in
- Analyze website traffic
You may disable cookies in your browser settings, but some features may not work correctly.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data
- Opt out of promotional emails at any time
To submit a request, contact us using the info below.
Children’s Privacy
We do not knowingly collect or store personal data from children under 13.
If you believe a child has provided us data, contact us to have it removed.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted here.
